Privacy Policy

Texhco. LLC is a New Jersey limited liability company. We build websites, custom software and automation for local businesses. You can reach us at hello@texhco.com.

Information you give us:

• Your name, and your email address or phone number.
• The message you type, and any voice recording or audio file you choose to send.
• Anything else you tell us in a message, call or meeting, and, if you become a client, the business details we need to do the work.

Information collected automatically when you use the Site: your IP address and approximate location, browser and device type, the pages you view, the page that referred you, and how you interact with the Site (for example, clicks and form submissions). We collect it with cookies, pixels and similar technologies.

Information from advertising platforms: if you reach the Site from one of our ads, the platform that ran it may tell us which campaign it was.

Voice recordings: we listen to recordings ourselves to understand your request and reply. We do not create voiceprints to identify you, and we do not use recordings to train artificial intelligence models.

Please do not put sensitive information (such as Social Security numbers, payment card numbers or health information) in a message or recording.

• To answer your request, prepare audits and quotes, and follow up with you.
• To deliver and support our services, and to send service-related emails such as confirmations.
• To measure and improve the Site and our advertising.
• To keep the Site secure and prevent fraud and abuse.
• To comply with the law and enforce our terms.

If you contact us, we may reply by email, phone or text about your request. You can ask us to stop at any time. We do not send marketing text messages without your separate consent.

The Site uses:

• Google Analytics, to understand how people use the Site.
• Meta Pixel and the Meta Conversions API, to measure the results of our ads and show ads to people who may be interested. When you submit a form, we may send Meta the event and a hashed (scrambled) version of your email address or phone number so it can match the result to its own users.
• Vercel Speed Insights, to measure how fast the Site loads.

How to opt out:

• We honor the Global Privacy Control (GPC) signal. When your browser sends it, we do not load the Meta Pixel or send events to Meta.
• You can block or delete cookies in your browser settings.
• Google Analytics opt-out add-on: tools.google.com/dlpage/gaoptout.
• Meta ad preferences: in your Facebook or Instagram account settings.
• Industry opt-outs: optout.aboutads.info and optout.networkadvertising.org.

There is no common standard for "Do Not Track" browser signals, so we do not respond to them. We do respond to GPC as described above.

We do not sell your personal information for money. We share it only as follows:

• Service providers that help us run the Site and our business: Vercel (hosting), Supabase (database and file storage), Resend (email delivery), Google (analytics) and Meta (ad measurement). They may use the information only to provide their services to us, or, for Google and Meta, as described in their own policies.
• Professional advisers such as accountants and lawyers, when needed.
• Authorities, when we are required by law or to protect rights and safety.
• A buyer or successor, if our business is sold or reorganized.

Sharing information with advertising platforms to measure ads and show ads can count as a "sale", "sharing" or "targeted advertising" under some state privacy laws. You can opt out as described in section 4 or by emailing us.

We keep personal information for as long as we need it for the purposes above, such as answering your request, running our relationship with you, and meeting legal and accounting duties. After that we delete or de-identify it. You can ask us to delete it sooner.

We use reasonable safeguards, including encryption in transit and access controls, to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Whether or not a particular law requires it, we offer these rights to every visitor in the United States:

• Access: ask whether we process your personal information and get a copy of it.
• Correction: ask us to fix information that is wrong.
• Deletion: ask us to delete the information we hold about you.
• Opt-out: ask us to stop using your information for targeted advertising, sale, or profiling that has legal or similarly significant effects.

New Jersey residents have these rights under the New Jersey Data Privacy Act, and California residents have similar rights under the California Consumer Privacy Act. We will not treat you differently for using any of these rights.

To make a request, email hello@texhco.com with the subject "Privacy request" and the name and email or phone number you used with us. We may need to verify your identity. We will respond within 45 days, and may extend that once by up to 45 more days if we tell you why. You may use an authorized agent.

If we decline a request, you can appeal by replying with the subject "Appeal". We will answer within 45 days. If you are still not satisfied, New Jersey residents can contact the New Jersey Division of Consumer Affairs, part of the Office of the Attorney General.

The Site is meant for businesses and adults. It is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child sent us information, email us and we will delete it.

We process information in the United States. If you visit from another country, you understand that your information will be transferred to and handled in the United States.

The Site links to websites we do not control, such as the sites of our clients and our own products like BackSoon. Their privacy practices are described in their own policies.

We may update this policy. We will post the new version here with a new date, and if a change is significant we will make that clear on the Site.

Texhco. LLC, a New Jersey limited liability company. Email: hello@texhco.com.